Conversion and Customer Optimization
Once you're getting traffic, you're getting sales - however, if you have a low conversion rate, you could be getting up to 10x more sales, without spending an extra dollar on marketing.
MY CLIENTS Include
Let's do some quick math. If your current eCommerce conversion rate is 0.5%, and your AOV (average order value) is $50, 5000 visitors would generate your store around $1,250. With some data analysis and smart changes to your website and customer journey, you could likely raise your conversion rate to 2.5%. With the same amount of visitors, you will now be able to generate $6,250. For this reason, conversion rate optimization (CRO) is one of the quickest and easiest ways to skyrocket your revenue. Our conversion rate optimization (CRO) services include data analysis, web design & development, and split testing.
Hand-in-hand with conversion rate optimization, our user experience/interface assessment & design services are built to ensure more users on your site convert to actual buyers. Our process begins with a thorough audit of your website to uncover every issue, from high, to low priority. From there, we begin to implement everything possible into your website to improve the experience for each user.
What does this service entail?
While lots of companies put the most care and attention into their homepage, the most important page on your website is what users see before making a purchase - the product page. A poorly designed product page can lead to catastropic losses for your eCommerce store, so we will ensure everything on your product page has a perfect experience, and is optimized to lead to the highest possible amount of conversions.
The buyer experience goes far beyond your online store. If you operate an ecommerce store that has manual customer support, you are not only wasting time and money, you are also not giving your users what they need. By automating your workflows, you can drastically increase the customer lifetime value, as well as increasing referrals through great, on-demand customer service.
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"Jon was able to bring re-invent our eCommerce business. He was able to bring forward some pretty unique shipping rules we have in place. I would recommend Jon to anyone looking for help with their eCommerce business."
"We've been working with Jon and his team for 6 months now. We started with a smaller scope of work which has been growing and growing. Now they manage everything marketing, from website to email, SEO, and conversion optimization to ad placements. They have truly become an extension of our team. Jon has also been such an important sounding board, never shy to share his experience and perspective, always having our interests at heart and really looking to what will drive the best results. Working with him has been the perfect combination between strategy and implementation, exactly what any team would look for out of a top-notch QB!"
"Jon was critical in our launch and has been with us every step of the way since. He has been instrumental in our success and I recommend Jon to anyone looking to start their eCommerce business or increase their sales for their existing business."
"We were struggling to find ways to increase our online sales when we began working with Jon. He helped us chart our course toward our success and we have been going strong ever since."
"Jon is friendly and easy to work with. He understood my needs both in terms of eCommerce website design and social media, and he got me the results he promised and more."
"It's one thing to be an expert then pass you off to an account manager and another to be the expert AND HANDS ON IN EVERY PROJECT to drive real value and results. His tell the truth attitude towards your business whether you like it or not is crucial to success, and If something doesn't work for your business he won't do it not recommend it. Period!"
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